![]() ![]() ![]() To do this by running Setup, first create the following XML file: Before starting OneDrive Setup, either Uninstall Office from a PC or modify the installation. If users previously set up SharePoint Workspace (even if they're no longer using it), it will cause problems syncing team sites. If any users have Office 2010 installed, we strongly recommend removing the SharePoint Workspace component. ![]() For info, see Changes to OneDrive sync app deployment in Office Click-to-Run. Make sure you don't install the previous OneDrive for Business sync app. For info about deploying Office, see Choose how to deploy Microsoft 365 Apps for enterprise. The following versions of Office or higher installed. To learn about the versions that are rolling out to different rings, see New OneDrive sync app release notes. Download the latest version of the new OneDrive sync app that's fully released to production. OneDrive.exe must be deployed and configured before you try the takeover command. For info about deploying the new OneDrive sync app, see Deploy OneDrive apps using Microsoft Endpoint Configuration Manager. Windows 10, Windows 8.1, Windows 8, or Windows 7.Ī current version of the new OneDrive sync app installed. To transition users off of the previous sync app, first make sure users have: SharePoint libraries that people from other organizations shared that your users are syncing with the previous sync app.įor more info about sync restrictions and limitations, see Invalid file names and file types in OneDrive and SharePoint Requirements Learn about using the OneDrive sync app with SharePoint Server 2019 On-premises locations in SharePoint Server 2016 or earlier. The following library types are not yet supported by the new OneDrive sync app, and will not transition from the previous sync app: When SharePoint libraries begin syncing with the new OneDrive sync app, the folder hierarchy that appears in File Explorer may be simplified. The previous sync app stops running and removes itself from automatic startup, unless it's still syncing libraries that the new OneDrive sync app can't sync. If a library requires checkout or has required columns or metadata, it will be synced read-only. If the new OneDrive sync app can't sync the library, the previous sync app continues to sync it. If the new OneDrive sync app can take over syncing a library, the previous sync app stops syncing it and the new OneDrive sync app takes over syncing it without re-downloading the content. When users who are syncing files with the previous OneDrive for Business sync app (Groove.exe) sign in to the new OneDrive sync app (OneDrive.exe), the following things happen: Syncing files with OneDrive sync app to OneDrive sync app If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.If your organization never used the previous OneDrive for Business sync app, or had fewer than 250 licensed Office 365 users in June 2016, your users are already using the new OneDrive sync app to sync files in OneDrive and SharePoint. The file or folder already exists in OneDriveįor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Also, if you're choosing folders on two computers and you create a new folder on computer A that you want to sync to computer B, you'll need to go to computer B and select the new folder there. The sync settings you choose are unique to each computer unless you're syncing everything everywhere. The folder and its contents will still be available online. If you uncheck a folder you are syncing to your computer, the folder will be removed from your computer. ![]()
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